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THE RESALE OPERATIONS BRIEFING

€199 Items Selling for €19

Briefing #03 | Read time • 3 mins

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Founder & CEO

Duncan McKay 

LinkedIn

A €199 garment arrives with makeup stains. You sell it to wholesalers for €19. You've just lost €180.


€23 in reconditioning recovers €176 of that value.


After interviewing operators across Europe, we found the same pattern everywhere: items worth hundreds get liquidated because of light soiling or minor damage. A designer coat with makeup stains isn't damaged - it's temporarily impaired.


The numbers are simple. That €199 garment with stains gives you three options:


Discount 60% in-brand: sell for €79, lose €120. Liquidate to wholesalers: sell for €19, lose €180. Recondition for €23: sell for €199, recover €176.


That's 8:1 ROI on reconditioning investment.


Specialist reconditioning providers like Opera Garment Solutions process items through intake assessment, targeted stain treatment, quality grading, and return as resale-ready stock. They handle makeup removal, food stains, ozone cleaning, and structural repairs. Current operators report 5-14 day turnaround depending on service level.


The infrastructure exists. Industrial laundry specialists with global facility networks partner with recommerce technology providers to create end-to-end processing. But most operators haven't integrated reconditioning into their workflows.


For managed operators, this becomes core infrastructure - built into reverse logistics rather than bolted on afterward. For peer-to-peer platforms, it's a premium service at authentication checkpoints. The constraint isn't technology. It's recognising that reconditioning isn't optional anymore.


EU Extended Producer Responsibility regulations now require brands to explore value recovery before disposal. The compliance pressure is real.


What you could do this week:


☐ Pull your last 30 rejected items - separate true waste from needs-cleaning

☐ Calculate liquidation value vs reconditioning cost for items over €70

☐ Research reconditioning providers and request pilot programs with your actual inventory


Several providers offer commitment-free pilot programs. The typical process: send a box of items needing reconditioning plus basic information, receive ROI analysis on what processing and reselling those specific items would return.


Every rejected item is a choice: write off the loss or recover the value.

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