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Cookie Policy

What's a cookie?


A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. 


Cookies are used by nearly all websites and do not harm your system. 


We are required to obtain your consent for all non-essential cookies used on our website & apps (iOS, Android, & Web apps). You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.


How do we use cookies?


We use cookies to track your use of our website & apps. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website & apps as well as products and / or services in response to what you might need or want.


Cookies are either: 

 Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser or app – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser or app. The cookie can be read by the website or app that created it when you visit that website again. 


Cookies can also be categorised as follows: 

- Strictly necessary cookies: These cookies are essential to enable you to use the website or apps effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website or apps cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.


- Performance cookies: These cookies enable us to monitor and improve the performance of our website or apps. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.


- Functionality cookies: These cookies allow our website and apps to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.


- Targeting cookies: These cookies record your visit to our website, or apps the pages you have visited and the links you have followed. We will use this information to make our website and apps, the advertising displayed on it more relevant to your interests.

- First and third party cookies: First party cookies are cookies set by our website and apps. Third party cookies are cookies on our website and apps that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.


We use first party cookies and third party cookies on our website and  web app as set out in the table below.

You can find more information about the individual cookies we use and the purposes for which we use them in the below explanations grouped by Necessary Cookies and Statistic Cookies. 

Necessary Cookies. Purpose: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

dps_site_id. Cookie purpose description: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.     Expiry: Session

rc::a. Cookie purpose description: This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.         Expiry: Persistent

rc::c. Cookie purpose description: This cookie is used to distinguish between humans and bots.       Expiry: Session

workbox-expiration#cache-entries. Cookie purpose description: This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.      Expiry: Persistent

Statistic Cookies. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information.  


_tccl_visit. Cookie purpose description: Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes (anonymous). We also use this ID to remember you if you have used the Aistetic service previously. For example, if you have performed a scan and signed in, this cookie and ID helps us to re-identify you when you visit again without signing in.      Expiry: 1 year

_tccl_visitor. Cookie purpose description: Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes (anonymous).       Expiry: 1 Year

t/1/tl/event. Cookie purpose description: Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization (anonymous).  Expiry: Session

vuid. Cookie purpose description: Collects data on the user's visits to the website, such as which pages have been read (anonymous).        Expiry: 2 years

You can alter your cookie preferences at any time by emailing Please refresh your page to ensure that the new settings have taken effect.

You can control your cookie settings through your web browser.

You can opt out of being tracked by Google Analytics across all websites, by going to

Except for essential cookies, all cookies will expire after the expiry shown in the table above.

If you have any questions about the cookies that we use, feel free to email us at

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