When you list the same item on more than one marketplace, it is important to keep your inventory up to date across each channel.

Aistetic helps you manage this through the dashboard, but some marketplaces still require you to be logged in and have the marketplace open for the sync or removal step to complete.

 

Why this matters

If an item sells on eBay but is still live on Vinted, Depop or another marketplace, there is a risk that the same item could sell again elsewhere.

This is known as a double sale. It means two buyers have bought the same item, but only one item is available to fulfil.

To avoid this, we recommend checking your sold items regularly and syncing your inventory from the Aistetic dashboard.

 

Recommended workflow
Check your sold items regularly in the Aistetic dashboard.
When an item sells on one marketplace, identify where else that item is currently listed.
Open the relevant marketplace accounts, for example Vinted or Depop, in your browser.
Make sure you are logged in to each marketplace.
Return to the Aistetic dashboard and run the sync or removal step for the sold item.
Confirm that the item is no longer visible for sale on the other marketplaces.
Fulfil the order on the marketplace where you are completing the sale.
 

Important note on Vinted and Depop

For Vinted and Depop, the marketplace needs to be open and you need to be logged in for the sync or removal process to work correctly.

This is because these marketplaces provide more limited access than some other platforms, so Aistetic cannot always complete every action in the background without an active marketplace session.

If an item has already sold on Vinted or Depop as well, it can no longer be delisted in the normal way because the marketplace now treats it as a sold order. In that case, you will need to handle it through that marketplace’s order process, for example by cancelling or refunding the order if you are fulfilling the sale elsewhere.

 

Best practice

To reduce the risk of double sales, we recommend building a simple daily process:

• Check sold items in the Aistetic dashboard.

• Open Vinted and Depop in your browser and make sure you are logged in.

• Sync your sold items from the Aistetic dashboard.

• Check that sold items have been removed from the other marketplaces.

This is especially important if you are listing the same inventory on eBay, Vinted and Depop at the same time.

 

What we are working on

We know manual checks are not ideal. We are continuing to improve marketplace workflows and cross-marketplace syncing where marketplace access allows it.

For now, the safest process is to regularly check sold items in the Aistetic dashboard, keep Vinted and Depop open when syncing, and confirm that sold items have been removed from any other marketplace where they were active.